Privacy Policy

Privacy Policy 

 

Effective Date: March 27, 2025 

 

Your privacy is very important to us. Accordingly, we have developed this policy so that you can understand how we collect, use, communicate, and manage personal information when you access https://www.sterlingandwells.com/. The following sections outline our privacy policy. 

Use of Cookies and Server Logs 

Similar to other commercial websites, our site uses standard technology called “cookies” and server logs to collect information about how our website is used. Information collected through cookies and server logs may include the date and time of visits, the pages viewed, time spent on our site, the websites visited immediately before and after our site, and your IP address. 

For clarification, a cookie is a very small text file that often includes an anonymous unique identifier. When you visit a website, that site’s server asks your browser for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it. To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, not cookies sent by other sites. 

IP Addresses 
IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data.” Your IP address is a number used by computers on a network to identify your device and is collected to facilitate the delivery of requested information and services. 

Email Information 

If you choose to correspond with us via email, we may retain the content of your messages along with your email address and our responses. We provide the same protections for electronic communications as we do for information received online, via mail, or by telephone. This also applies when you register on our website, sign up through our forms, or make a purchase. 

How We Use Your Information 

We broadly use personal information to: 

• Administer business activities. 

• Provide customer service. 

• Offer other products or services to our clients and prospective clients. 

Sterling & Wells will not collect personally-identifying information about you unless you voluntarily provide it. We will not sell or otherwise transfer your personal information to unaffiliated third parties without your consent at the time of collection. 

We may disclose information if legally compelled, or in good faith, if we believe the law requires it or to protect our legal rights. 

Email Policies 

We are committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties. We will not provide your personal information to any third party, individual, government agency, or company unless strictly required by law. 

Your email address will be used solely to provide timely information about Sterling & Wells and our services. We will maintain this information in accordance with laws applicable in the jurisdiction(s) we operate in. 

CAN-SPAM Compliance 

All emails sent from Sterling & Wells comply with the US federal CAN-SPAM Act. Each message will clearly identify the sender and provide clear instructions on how to contact us. All emails will include information on how to remove yourself from our mailing list. 

Choice / Opt-Out 

Users can opt-out of receiving communications from Sterling & Wells at any time by following the unsubscribe instructions in our emails. This also includes, but is not limited to, newsletters or promotional materials. 

Use of External Links 

https://www.sterlingandwells.com/ may contain links to external websites. Sterling & Wells cannot guarantee the accuracy of information found on linked sites. Links to external sites do not constitute an endorsement by Sterling & Wells or its employees of the sponsors, products, or information presented. 

Intellectual Property Rights 

All copyrights, trademarks, patents, and other intellectual property rights on our website and all content or software are the sole property of Sterling & Wells or its licensors. Use of our trademarks, content, and intellectual property is prohibited without our express written consent. 

You must not: 

• Republish material from our website without prior written consent. 

• Sell or rent material from our website. 

• Reproduce, duplicate, create derivative works, copy, or exploit material on our website for any purpose. 

• Redistribute content from our website, including on another website. 

Acceptable Use 

You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of or restrict the use and enjoyment of the site by others. Prohibited behavior includes, but is not limited to: 

• Harassment or causing distress to other users. 

• Transmitting obscene or offensive content. 

• Disrupting the normal flow of dialogue within the website. 

You may not use the site to send unsolicited commercial communications or use its content for marketing purposes without our express written consent. 

Restricted Access 

We may restrict access to parts of the website at our discretion. If we provide you with a username and password for restricted areas, you must ensure they remain confidential. 

Use of Testimonials 

Testimonials on this site reflect real-life experiences of those who have used our services. Results may vary and are not guaranteed. 

Testimonials are reproduced verbatim, except for corrections of grammar or clarity, and some may be shortened for relevance. Sterling & Wells is not responsible for opinions or comments on testimonials; these represent the views of the individuals providing them. Testimonials are not intended to diagnose, treat, cure, or prevent any disease. 

Security of Information 

Email is not considered a secure method of communication. We advise against sending sensitive information via email. Some information on our website may be transmitted securely using Secure Sockets Layer (SSL). Credit card information or other sensitive data is never transmitted via email. 

We may use software programs to create summary statistics to assess website traffic, identify technical issues, and improve site performance. Software may also monitor network traffic to detect unauthorized access or potential security threats. 

Disclaimer and Limitation of Liability 

All content on this website is provided “as is” without warranties of any kind, including but not limited to merchantability, non-infringement, or fitness for a particular purpose. Sterling & Wells and its agents are not liable for any damages arising from use of the website, including lost profits, business interruption, loss of information, or personal injury, even if advised of the possibility of such damages. 

Policy Changes 

We reserve the right to amend this privacy policy at any time without notice. Personal information collected under this policy will not be used in a way that is materially inconsistent with this policy without your prior consent. 

Contact 

If you have questions about this policy or your interactions with our website, please contact us: 

📧 contact@sterlingandwells.com 
📞 +44 20 4526 5999 
📍 Suite 809, Salisbury House, 29 Finsbury Circus, City of London, London EC2M 7AQ, United Kingdom